Question: Our teams have tried this scenario twice so it is reproducible. Can you please have the teams look into.
• submitted a registration ( infinity) and it registered. Submitted a search and received an Infinity term search result.
• submitted a registration ( 25 years), then a renewal (infinity) and all registered. Submitted a search and got failed response due to data issue. (see below)
• submitted a registration ( 1 year), then a renewal (10 years), then a renewal (infinity) and all registered. Submitted a search and got failed response due to data issue. (see below)
Search failed Received Message:
{“errorMessage": “API backend third party service error.”, “rootCause”: "message:Data related error generating report. "}
As the registration transactions were all successful, it appears that the BC report generator has an issue.
Submitted Search request statements for all 3 are identical except for the BaseReg#’:
Response: This is a search detail report bug and a fix has now been deployed to the SANDBOX.